FAQ
Q: Does this work on all surfaces? A: It works perfectly on almost all printed surfaces, including textbooks, newspapers, magazines, and even digital screens (like tablets or laptops). It is optimised for standard fonts but may struggle with messy handwriting.
Q: How many languages are supported? A: Our AI currently supports online translation for 112+ languages and offline translation for 12+ major languages (including English, Spanish, French, German, Chinese, and Japanese). We provide free lifetime software updates to add more languages over time!
Q: Is it easy to use for children or the elderly? A: Absolutely. We designed it with a "One-Swipe" philosophy. There are no complicated apps to install. Just turn it on, swipe, and it works. The 3.0-inch touchscreen is intuitive and easy to navigate.
For Students & Dyslexia Support
Q: How does this help with Dyslexia? A: It uses high-quality Text-to-Speech technology. Students can scan a sentence they are struggling with, and the pen will read it aloud in a clear, natural human voice. This builds confidence, improves word recognition, and allows for independent reading without needing a tutor.
Q: Can I save my scanned notes to my computer? A: Yes! The pen features a "Text Excerpt" mode. You can scan lines of text and save them into the pen’s internal memory, then transfer them to your Mac or PC via the included USB-C cable. No more manual re-typing!
For Travellers
Q: Do I need Wi-Fi for it to work? A: For the most accurate and widest range of languages, Wi-Fi is recommended. However, it comes with a powerful Offline Mode for its core features (Scanning & Dictionary) in the most common world languages—perfect for when you're travelling without a data plan.
Q: How long does the battery last? A: The 1200mAh battery provides roughly 8 hours of continuous use and up to 7 days on standby. It charges quickly via USB-C (from 0% to 100% in about 1-2 hours).
Shipping & Technical
Q: Does it work for left-handed people? A: Yes! You can change the "Scanning Direction" in the settings menu to accommodate both right-handed and left-handed users.
Q: Can I use Bluetooth headphones with it? A: Yes, iti is Bluetooth-enabled. You can pair your AirPods or any Bluetooth headphones to listen to translations privately in a library or a noisy airport.